Knowledge Base

General questions

General questions – Knowledge base for Advanced Shipping Rates for WooCommerce plugin.

  • How to install the plugin?

    Free version can be installed as usual: (for the Pro version, go down to Advanced Shipping Rates for WooCommerce Pro section)

    1. Manual: Download from wordpress.org, unzip and upload through FTP to the /wp-content/plugins/ directory. Then go to admin plugins page and activate it.

    2. From admin plugins>add new page: search “fish and ships” and click on install button, then activate.

  • How to configure the plugin?

    Simply activate it, and a wizard will appear. Follow it through WooCommerce screens and you’ll get your first Fish and Ships shipping method to start configure the shipping rules.

  • I closed the wizard, how to re-open it?

    Go to plugins admin page again, and look for the link “Start: run wizard” into the Advanced Shipping Rates for WooCommerce plugin row.

  • How to learn about use of Advanced Shipping Rates for WooCommerce?

    Advanced Shipping Rates for WooCommerce comes with contextual help. You can open it on any help icon (?) on the shipping method screen. However, you can see also this help in our website help docs. You’ll find this link also in the admin plugins page of your site.

  • Multilingual support?

    Yes, it supports WPML, but it’s in our roadmap make it compatible with more options in the future.

  • Multi-currency is supported?

    Yes, Advanced Shipping Rates for WooCommerce works with this 3rd party multicurrency plugins:

    – The official WooCommerce multi-currency plugin: link

    – The WPML+WCML MultiCurrency plugin: link

    – Aelia, premium multi-currency plugin: link

    – WOOCS, freemium multi-currency plugin: link

    – Multi Currency for WC, freemium plugin: link

    – Support for WP Wham Currency Switcher, freemium plugin: link

    Custom shipping rates for different currencies (as option) is supported for WPML+WCML, the official WooCommerce multi-currency plugin, Aelia, WP Wham CS and WOOCS (new).

  • Which currency and units for dimensions and weight will be used?

    Advanced Shipping Rates for WooCommerce will work in the currency and measurements that you’ve set on WooCommerce in settings, just in the way WC does.

    Please: read the previous question also.

  • Required plugins and compatibility versions?

    Advanced Shipping Rates for WooCommerce has widely tested with older and latest; our philosophy is to cover the maximum releases (when are viable) and obviously cover all future releases.

    PHP: from 7.0 to current release (tested up to 8.3.x).
    WordPress: from 4.7, all posterior releases (tested up to 6.8.x).
    WooCommerce: from 3.0, all posterior releases (tested up to 10.3.x).
    WPML: Tested the contemporary releases with the WooCommerce / WP releases.

  • Where is Fish and Ships?

    We’ve simply changed the name of the plugin to make it more descriptive of its functionalities: Fish and Ships is now called Advanced Shipping Rates for WooCommerce. However, it still offers the same features, is developed and maintained by the same team, and uses the same licensing system. Don’t worry, we’re still the same plugin – just with a better name. 😉